FAQ
What is the processing and shipping time?
Orders take 7 to 10 business days to process and ship. Please note that delivery times may vary based on your location and the shipping method chosen.
How long does delivery take?
Orders typically take 2 to 4 business days to deliver within Ireland. For international orders, delivery times may vary.
Can I customize my order?
Yes, we offer customization options for most of our products. You can provide your design or work with our team to create a unique item.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, Klarna.
What is your return policy for non-customized products?
You can return non-customized products within 30 days of the product being shipped. The returned product(s) must be in their original packaging and in like-new condition.
Can I return customized products?
Customized products are non-returnable unless there is a defect or error in the customization. If you encounter any issues, please contact our customer service for assistance.
How do I care for my laser-cut products?
To care for your laser-cut products, avoid exposure to moisture and direct sunlight. Clean with a dry, soft cloth.